Last Updated: 06/24/2026
1. Introduction
These Terms and Conditions govern the digital marketing, advertising, website, and creative services provided by InfluxRocket ("we," "us," or "our") to you, the client ("you" or "your"). By engaging our services, submitting a project inquiry, or using our website, you agree to these terms.
2. Scope of Services
InfluxRocket provides professional marketing and web services in the State of California, including but not limited to search engine advertising (PPC), search engine optimization (SEO), local search optimization, website design and development, website maintenance, digital marketing consulting, branding and design, and related creative services. The specific scope, deliverables, and timeline for each project will be defined in a written proposal, statement of work, or invoice agreed to by both parties.
We reserve the right to decline or discontinue work if requested materials, access, or account credentials are not provided in a timely manner, or if a project falls outside our stated capabilities or ethical standards.
3. Payment Terms
Authorization: For services booked over the phone or via email, payment information may be collected securely through a PCI-compliant third-party payment gateway. By providing your credit or debit card details, you authorize InfluxRocket to charge your card for the agreed-upon fees for services rendered.
Billing: Payment terms, including deposits, retainers, and recurring billing for ongoing services, will be specified in your proposal or invoice. Unless otherwise stated, invoices are due upon receipt.
Price Adjustments: If the scope of a project expands beyond what was originally quoted, we will contact you to approve additional fees before proceeding with the expanded work.
4. Cancellation and Project Changes
Notice Required: We require at least 14 days' written notice to cancel or pause ongoing marketing management, website maintenance, or retainer services.
Early Cancellation: Cancellation of a fixed-scope project after work has begun may result in charges for work completed to date and any non-refundable third-party costs already incurred on your behalf (e.g., ad spend, domain registration, stock assets).
Client Delays: If a project is delayed due to missing content, approvals, or access from your side for more than 30 days, we may re-schedule the project or treat it as cancelled in accordance with the fees outlined in your agreement.
5. Refund Policy
Due to the custom and performance-based nature of marketing and web services, we do not offer refunds on completed work or services already delivered. Deposits for projects that have not yet commenced may be refundable at our discretion, minus any administrative or planning costs.
If you are dissatisfied with a deliverable, you must notify us within 7 business days of delivery. We will work in good faith to revise the deliverable within the original scope of the project. InfluxRocket does not guarantee specific business results, search engine rankings, traffic levels, or advertising performance.
6. Liability, Intellectual Property, and Client Materials
Upon full payment, you receive the rights to final deliverables created specifically for your project, unless otherwise stated in writing. InfluxRocket retains the right to display completed work in our portfolio unless you request otherwise in writing.
You represent that any content, logos, images, or data you provide to us do not infringe on the rights of any third party. You agree to indemnify InfluxRocket against claims arising from materials you supply.
InfluxRocket is not liable for changes in search engine algorithms, platform policy updates, downtime of third-party services, or factors outside our reasonable control that affect campaign or website performance.
To the fullest extent permitted by law, our total liability for any claim arising from our services is limited to the amount you paid to InfluxRocket for the specific service giving rise to the claim during the three (3) months preceding the claim.
7. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California. Any disputes arising from these terms will be resolved in the courts located in San Francisco, California.
8. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: support@influxrocket.com
Phone: (415) 225-7603
Address: 2950 Van Ness Ave, San Francisco, CA 94109
